Help Desk

Privacy statement

We respect your privacy! Any and all the information collected on this site will be kept strictly confidential. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, customize Web page content based on visitors' browser type or other information that the visitor sends. The help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Black Sheep Cinema’s features, so we recommend that you leave them turned on. We send emails to customers and other users of our site(s) that sign up to receive email messages from us. These email messages may provide informational or promotional material. We also send various types of emails to customers who purchase from us. These email messages may include, but not be limited to: purchase confirmations, shipping confirmations, correspondence related to order, payment and/or address verification, communications regarding special offers, communications regarding order cancellation, delay and/or substitution. To opt-out of any email sent by Black Sheep Cinema, please contact us and include the words “opt out” in your subject line and your name, address and email address in the body of your message. We might receive information about you from other sources and use that information to provide services. We do not send out spam emails. If you believe you have received spam from us then please let our administrators know, as many spammers alter email information to appear to be sent from a legitimate source when in fact they are not. Information about our customers is an important part of our business and our relationship with our customers. We are not in the business of selling our customer information to others. We share customer information only as described herein and with subsidiaries or affiliates of Black Sheep Cinema that are either subject to this Privacy Policy, or follow practices at least as protective as those described in this Privacy Policy. We work closely with our suppliers and other businesses that help us provide services to you and we may share information with them. We may employ other companies and individuals to perform functions on our behalf such as, fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing services, providing data management and maintenance services, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. These other companies and individuals have access to personal information needed to perform their functions but do not have the permission of Black Sheep Cinema to use that information for any other purpose(s). Examples of information we receive from other sources include updated delivery and address information from the U.S. Postal Service, our fulfillment partners, our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, contact us and let us know. Please provide us with your exact name and address. We will be sure your name is removed from our list. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. With respect to security: When we transfer and receive certain types of sensitive information we work hard to protect that information by implementing the security of Secure Sockets Layer (SSL) software which encrypts the information you input during transmission. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Black Sheep Cinema does not sell products for purchase by children. We may, at times, sell children's products for purchase by adults. If you are under 18, you may use Black Sheep Cinema only with the involvement of a parent or guardian. If you choose to visit Black Sheep Cinema, your visit and any dispute over privacy is subject to this Policy and our Terms and Conditions including limitations on damages, arbitration of disputes, and application of the law of the state of Nevada. If you have any concern about privacy at Black Sheep Cinema, please contact us with a thorough description of your concerns and we will try to resolve it. Our business changes constantly, and our Privacy Policy and our Terms and Conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.